Scanning the restaurant’s reviews, hysterical unsocial and unprofessional behavior stretches back at least 10 years. Is it ambivalence or stupidity that the staff of a restaurant in 2019 does not realize the impact of negative social media reviews propagating through the population and resulting in expanding loss of business. We'll be back to Chinatown, but not to Ocean Harbor, nor will our friends & relatives (Chinese & non-Chinese), nor will the friends & relatives of our friends & relatives. What followed was incredulous, with 4 or 5 employees erupting into a screaming tirade demanding a tip and following us out the door and threatening that we never return to Chinatown. But he was incredibly rude, and I only tip for good, polite, friendly service, and he neither demonstrated nor was capable of any of these, and his attitude of unfounded sense of entitlement was obnoxious, so I did not leave a tip. If he had asked me for the tip politely, indicating my generosity would be appreciated by himself and the staff delivering the dim sum carts, I might have obliged him. So this was our waiter who was supposed to refill our water. attitude was projecting that I was obligated to leave a generous tip for his nonexistent service. Back at the table, a miserable guy standing there rudely asked for the tip. Presented with tip options for lousy service starting at 18%, I refused to tip at the cashier and said I’d tip at the table.
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